FAQ

Yep! Over the past 15 years, the owner & founder of the company - Irina Andreeva investigated and observed all the aspects of the industry. So, she has decided to combine all her knowledge, experiences and skills, gather best specialists and create an agency, to reflect the level of personalisation and care we put into planning each trip. Like a financial advisor, we’re real experts. We can create your trip from scratch or help book what you’ve already decided on, and everything in between.

Fabrica de Turismo agents take the time to learn your preferences and narrow down your destination and accommodation options to find the best fit for you. And we curate our community for true expertise. Our job is to make sure your next trip is precisely tailored to your taste, vacation style and budget, of course.

We love this question. When booking your trip through a Fabrica de Turismo, you’ll benefit from the partnerships we have with more than 4,500 hotels and travel providers around the world, including Mercury, Four Seasons, Radisson Blu and many others. 

Say hello to room upgrades, complimentary breakfasts, resort and spa credits and more. And last but definitely not least, you’ll get all of this for the best available rate you’d find on the Internet (even Booking.com). 

But traveling with Fabrica de Turismo goes well beyond that. We put serious time and airline mileage into visiting these properties in person so we can give you the up-to-date intel on your destination. We also maintain close relationships with hotel management so you’re treated like the VIP you are from the moment you arrive.

We don’t charge anything for most travel bookings. Advisors receive commissions from the properties and travel providers, at no additional cost to you. In fact, we’ll always find the best available rate so you can be confident you’re getting a great deal.

For more complicated multi-stop itineraries, our agents may choose to charge a planning fee. This will always be transparently presented.

Of course! The more the merrier. Whether you’re organising a family reunion, honeymoon, a bachelorette party or a company-wide retreat, we’re happy to help. Just get in touch with one of our agents to begin the process.

Additionally, we have PRE-MADE group tours with a developed program and best hotels,  that you can join whether you are going alone or with your own little group. You can pay in any currency and come to join us from any part of the globe, we will find a perfect flight for you.  

Hotels are required to offer price parity, but occasionally you may see a different rate from an online travel agency than the one advertised on the hotel’s website. That happens very rarely, but when it does, we do our best (i.e., contact the property directly) to ensure the property honors the same price.

We understand why you’d ask but we can assure you there is none. 

‍Here’s a peek behind the scenes: hotels pay a much smaller commission to a human travel advisor than they do to an online travel agency like Expedia or Booking.com. Hotels and other travel providers also love working with us because we put a lot of effort into recommending the right place for each traveler. That’s why they’d rather pay us the commission and add in perks such as spa credits for you, instead of having you booking online. It’s a total win-win.

All types. Resort vacations, safaris, city breaks, vacation home rentals, once-in-a-lifetime adventures, weekend escapes — we do it all. Send it our way. If we can’t book it we’ll let you know.

Tell us everything. Let us know if you love golf, must have access to a kids’ club or can’t stand the feeling of sand through your toes (no beach for you!). Serious allergies or dietary restrictions are also very helpful information to have. That way, we’ll only show you options that fit your wants and needs. It’s also great to hear about hotels and trips you’ve loved in the past, because that clues us in to your travel style.

Your dedicated Fabrica de Turismo agent is your main point of contact. They’ll be there when you need them, so feel free to reach out to them directly.